Privacy Policy
At Sellizi, your privacy is fundamental to everything we build. This policy explains clearly and honestly how we collect, use, store, and protect your personal information when you use our platform.
Who We Are
Sellizi is Africa's digital marketplace platform where users can buy, sell, and distribute digital products — including eBooks, software access, templates, courses, contact files, and more.
We operate at sellizi.store and are committed to protecting the personal data of all our users — buyers, sellers, and visitors alike.
Website: https://sellizi.store
Jurisdiction: Africa (serving users continent-wide)
Information We Collect
We only collect information that is necessary to provide and improve our services.
Information you provide directly:
- Full name and email address when you create an account
- Profile information such as username and country
- Product listings you upload (name, description, files, images)
- Messages you send through our in-app messaging system
- Payment details processed through our third-party payment providers
- Support requests and feedback you submit
Information collected automatically:
- Device type, operating system, and browser version
- IP address and approximate geographic location
- Pages visited, features used, and time spent on the platform
- Error logs and crash reports to help us fix bugs
- Referral source (how you found Sellizi)
How We Use Your Information
We use your data to operate, improve, and personalize your experience on Sellizi. Specifically:
- Create and manage your account securely
- Process purchases and deliver digital products
- Enable communication between buyers and sellers
- Send transaction confirmations and important account notifications
- Detect and prevent fraud, spam, and abuse
- Analyze usage patterns to improve the platform
- Send optional marketing emails (only with your consent — you can opt out anytime)
- Comply with legal obligations
Data Sharing & Third Parties
We only share your data with trusted third-party services that are essential to running Sellizi:
- Supabase — Our database and authentication provider. Stores your account data and files securely.
- PayPal / Mobile Money providers — Process payments. They operate under their own privacy policies.
- Chariow / Cinetpay — Payment widget services used for African mobile money transactions.
- Google Fonts / CDN providers — Serve fonts and performance assets.
- Analytics tools — Anonymous usage data only; no personally identifiable information.
We may also disclose your information when required by law, court order, or to protect the rights and safety of Sellizi and its users.
Data Storage & Security
Your data is stored on Supabase infrastructure, which uses industry-standard encryption (AES-256 at rest, TLS in transit) and SOC 2 compliant security practices.
- All passwords are hashed and never stored in plain text
- User-uploaded files are stored in private, access-controlled buckets
- We regularly review our security practices and access controls
- In the event of a data breach, we will notify affected users within 72 hours
While we take all reasonable measures, no digital system is 100% immune to security risks. We encourage you to use a strong, unique password and enable any available security features.
Cookies & Tracking
Sellizi uses minimal cookies and local browser storage to provide a smooth experience:
- Session cookies — Keep you logged in during your visit
- Preference storage — Remember your language and theme settings (stored locally on your device)
- Analytics cookies — Anonymous usage tracking to help us understand how the platform is used
We do not use advertising cookies or tracking pixels. You can clear cookies at any time through your browser settings.
Your Rights
You have full control over your personal data. You can:
- Access — Request a copy of all personal data we hold about you
- Correct — Update incorrect or outdated information at any time in your profile settings
- Delete — Request permanent deletion of your account and all associated data
- Export — Request your data in a portable format
- Opt out — Unsubscribe from marketing emails at any time via the link in any email
- Restrict — Ask us to limit how we use your data in certain circumstances
Children's Privacy
Sellizi is not intended for users under the age of 16. We do not knowingly collect personal information from children. If we become aware that a user is under 16, we will promptly delete their account and all associated data.
If you believe a child has registered on our platform, please contact us immediately at privacy@sellizi.store.
Changes to This Policy
We may update this Privacy Policy from time to time as our platform evolves. When we make significant changes, we will:
- Update the "Last updated" date at the top of this page
- Notify registered users via email or in-app notification
- Display a prominent notice in the app for 30 days after major changes
Your continued use of Sellizi after any changes take effect constitutes your acceptance of the updated policy. We recommend reviewing this page periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please reach out to us: